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Designs and delivers scalable training programs, webinars, and educational content to drive customer acquisition and adoption of software solutions.
Designs and delivers scalable training programs, webinars, and educational content to drive customer adoption and engagement with ERP software solutions.
Handles customer inquiries and resolves issues for Arabic-speaking customers via email, chat, and phone while maintaining CRM records and quality standards.
Customer Support Specialist (Arabic) | Remote
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We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels.
You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.
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Key Responsibilities
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1) Customer Communication
2) Issue Resolution
3) Case Management
4) Quality and Service Standards
5) Team Collaboration
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Required Skills and Qualifications
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Technical Requirements
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What We Offer
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Keywords
Customer support ⢠Arabic speaker ⢠Remote work ⢠Customer service ⢠CRM systems ⢠Communication skills ⢠Problem-solving ⢠Multilingual support ⢠Work from home ⢠Customer experience ⢠Service representative
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Manages technical relationships with SIEM/security analytics customers, provides onboarding, training, and ongoing technical support.
Executes and manages digital marketing initiatives across multiple brands, focusing on performance-driven campaign delivery.
Develops and maintains chatbots across WhatsApp, Telegram, and Discord platforms using their respective APIs.
Manages enterprise client relationships and closes commercial deals to drive revenue growth for the company.
Creates visual designs and graphics for various company projects and marketing materials.
Develops full-stack web applications, building both frontend and backend features for data-driven marketing solutions.
Provides counseling, emotional support, and behavioral guidance to elementary school students in an online school environment.
Provides customer service and data entry support for a healthcare plan company, reporting to operations management.
Reviews genetic and molecular testing cases to provide clinical guidance and counseling support for patients and healthcare providers.
Teaches high school history curriculum to students, delivers lessons, and assesses student learning outcomes.
Leads financial operations and strategy for a division, managing budgets, reporting, and financial planning while overseeing a team.
Manages bookkeeping, financial records, and operational accounting tasks for a real estate company, supporting financial processes and reporting.
Assists with HR functions including recruitment, employee relations, payroll processing, and administrative HR tasks for a tech company.
Supports HR operations and administrative tasks for a technology company, assisting with recruitment, employee onboarding, and HR processes.
Senior DevOps Engineer designs and maintains Kubernetes infrastructure, CI/CD pipelines, and Infrastructure as Code for mission-critical defense data platforms.
This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.
Who we are:
Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.
About the role:
Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments.
As a Senior DevOps Engineer at Raft, you wonât be operating in a pure infrastructure lane. You will be expected to understand the software youâre deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments.
You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on.
What we are looking for:
Highly preferred:
Clearance Requirements:
Salary Range: $150,000.00 - $200,000.00
Work Type:
What we will offer you:
Our Vision Statement:
We bridge the gap between humans and data through radical transparency and our obsession with the mission.
Our Customer Obsession:
We will approach every deliverable like itâs a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.
How do we get there?
Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.
Raftâs core philosophy is Ubuntu: I Am, Because We are. We support our _ânadiâ_ by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Manages paid search campaigns across Google Ads and Microsoft Ads, conducting keyword research, optimizing bids, and analyzing performance to drive continuous improvement.
Hi, weâre TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the worldâs leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. Weâre proud to have been repeatedly recognized as one of Americaâs fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
The Paid Search Specialist will be an integral part of our Paid Media Team. This team member will provide support for many critical aspects of the campaign planning & launch process across our Paid Search advertising campaigns, ranging from audience & keyword research, campaign & ad builds, 3rd party integration setups, ongoing optimization, reporting & analysis, and more.
Employment Level: Mid-Level
Employment Type: Contract
Location: India
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **
#LI-Remote
*Please note that, as this is a contract position, no perks or benefits are included with this role.
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in India at hire and must maintain authorization to work in India throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Hourly pay range
âš500ââš1,000 INR
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
Manages client relationships and program delivery, coordinating across internal teams to ensure positive client experiences and optimal campaign performance.
Hi, weâre TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the worldâs leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. Weâre proud to have been repeatedly recognized as one of Americaâs fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
Our Client Success team ensures that every client has a seamless, positive, and results-driven experience. Each Client Success Coordinator owns a portfolio of accounts and acts as the trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our sales, operations, and technology teams to deliver what has been sold while creating lasting client value.
This role is about more than project management. It requires taking ownership, anticipating needs, solving problems before they escalate, and helping clients see how their programs connect to their broader business goals. We rely on our Coordinators to be proactive, resourceful, and committed to client success, turning everyday interactions into long-term partnerships.
Location: United States
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Annual pay range
$50,000â$59,000 USD
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.